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| Question: |
When a banner is displayed through the banner rotator, the banner is not appearing or when I click a banner image I get a message that the page could not be displayed? |
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| Answer: |
Go to the Control Panel >> Plug-Ins >> Banner Manager
Select the group where the banner is present and select ‘Add/Edit/Delete Banners of Group’ from the drop down menu. Then press the 'Go button'.
For Banner Images not displaying:
If you know what banner is giving the problem, choose to 'Edit' the banner. Load up the image in your web browser by copying and pasting the URL link to the banner image into your web browser’s address bar to see if the image loads. If it does not load then the link to the banner image is incorrect. If it is a range of banners, test all URLs to the banner images by loading the URLs to the images in your web browser.
When you click a banner and get an error message:
If you know what banner is giving the problem, choose to 'edit' the banner. Load the banner URL (Where users go when they click the banner) in your browser by copying and pasting the URL link to your web browser’s address bar to see if the site loads. If it does not load and you get the same error message when clicking the banner then the URL link is incorrect. |
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