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ActivDesk :: ActivDesk Knowledge Base :: Pre-Sales Questions
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Question: Is ActivDesk a web-based tool?
Answer: Yes, ActivDesk is a web based tool or program. It is installed on the computer (server) that hosts your web site. It is not installed on your own computer. ActivDesk can also be referred to as a set of CGI Scripts or a program that is installed on your web site.
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