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ActivDesk :: ActivDesk Knowledge Base :: Miscellaneous Questions
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Question: How do I change the password of my Control Panel?

Answer: You will need to run setup.cgi if you want to change the user name and password of the control panel.

If you deleted setup.cgi (for security reasons as the control panel instructs) you will need to transfer setup.cgi back so that you can run it. To transfer setup.cgi back to your host, do the following:

1. Download the ActivDesk .zip archive and extract setup.cgi from it.

2. Now upload it (via FTP) to your ActivDesk admin directory where the ActivDesk admin script files reside.

3. After this, assign the permission setting of 755 to setup.cgi - (See below if you don't know how to set file permissions).

4. Now you can run setup.cgi to change the user name or password of the control panel.

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